9winz Privacy Policy

Basic personal information is collected to ensure the site runs smoothly and provides the best experience.The information may include:

• Your full name and date of birth;
• Home address or location;
• Email and phone number;
• Payment and contact details;
• Order or transaction history;
• IP address, visit time and date;
• Pages you viewed and your browser type.

All data is stored securely and helps keep your account safe and the service personalized. 9winz only collects this info with your knowledge and consent.

9winz gathers player data to run the platform, process payments, ensure security, and improve user experience. Information is collected directly from users and automatically during site use. How data is collected:

• When you register or log in;
• Through forms and support chats;
• Automatically (IP address, device, browser, etc.);
• From verified third-party services (e.g. payment providers).

What data is collected:

• Name, email, and phone number;
• Address and date of birth;
• Login and activity info;
• Payment history and preferences;
• Device and browser details.

9winz uses personal information to provide quality services, process payments and offer customer support. It also helps verify identity to protect your account. The information is used for the following purposes:

• To process transactions and verify accounts;
• To conduct promotions and campaigns;
• To send updates, offers and marketing materials;
• To improve services and support based on user activity;
• May be shared with trusted partners for related services.

Cookies are used to improve website performance, personalize your experience, and remember your preferences. These small files are stored on your device when you visit the site. Main points:

• Essential cookies help with logging in, registration, and secure transactions;
• Session cookies work during your visit and are deleted once you close the browser;
• Persistent cookies remain on your device to save settings and preferences;
• Analytical cookies track site usage to help improve services;
• Flash cookies store information across visits to support consistent performance.
• Cookies may also be used to show more relevant ads. You can manage or disable cookies in your browser settings. Turning off cookies may affect some features of the site.

Users have full control over their personal data and their choice to receive or not receive promotional offers. You have the right to:

• Opt out of promotions at any time. This can be done through your account settings;
• Update your personal data by contacting customer support;
• Check the accuracy of your data or request corrections if necessary;
• Request that we stop using your data for marketing purposes in the future.

Information collected by 9winz may be transferred to third parties only in strictly defined cases and in compliance with privacy rules. Data may be transferred:

• Trusted payment systems to handle your transactions;
• Tech support teams that help run and fix the platform;
• Partner companies that offer bonuses and promotions;
• Government authorities if the law requires it;
• Security services that protect against fraud and data misuse.

The transferred information may be used by third parties for the following purposes:

• Making payments;
• Technical support and maintenance;
• Marketing mailings;
• Analysis and service improvement.

User information is stored on 9winz for as long as it is necessary to operate the account and provide services, as well as to ensure security and prevent fraud. Data may be stored even after the account is deleted if required by law or platform rules.